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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.27 out of 5 4,407 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Sign in (45%)
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Online Play (35%)
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Glitches (9%)
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Matchmaking (6%)
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Game Crash (4%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Ingré | Online Play | |
 Evere | Online Play | |
 Bourbonnais | Online Play | |
 Mexico City | Glitches | |
| Renage | Sign in | |
 Tampere | Matchmaking |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Hafsa Mirza-Tsm_ Sims (@HafsaTsm) reported
@EAHelp There's still bug issue 💔Nothing is happening 😭 I'm trying my best to get my all sims, no settings menu is available because I'm on 1 level 😭 but still stuck @EAHelp
- BIGG PREME (@BIGG_PREME) reported
@EAHelp It’s not working
- (PRED) xokm (@xokm419) reported
@EAHelp @Respawn I am missing out on so many recolors because of the no Legend Token glitch! Are there plans to refund or help me get missing recolors that I would’ve absolutely had. I’ve wasted a lot of crafting materials forgetting that I can’t earn Legend Tokens!
- Akua_Zombie (@AkuaZombie) reported
@Black59Razer @EAMaddenNFL @EAHelp After reading a bit more, I don't know how exactly the help line would fix this, but it's worth a shot!
- Aaron (@fearstreetfan03) reported
@KassiusSarlo @EAMaddenNFL @EAHelp I'm having the same issue. But I'm pretty sure everyone is.
- John Mckenzie (@Johnmckenzie47) reported
@EAHelp When I play squad battles on world class or below it starts then goes to my xbox homepage so i have to log back in but get the same issue on every level accept semi pro it will let me play that but no others .never had this before any answers I'm on xbox series x
- ZackMcJ (@ZackMcJ) reported
@MaddenNFLDirect @EAHelp Please fix the "undefined" trade glitch in CFM. Our leagues are all at a stand still because of it
- R Hud (@R_HUD24) reported
@PirateKingJay24 @EAHelp I have they said problems with the servers right now
- Branden Geraci (@BrandenGeraci) reported
@EAHelp @Rockyuo1 That doesn’t work. I’ve been in contact with you guys the a month. That driver won’t work man, hate to say it. It may crash less but it still does. Nobody seems to care or want to fix it. Pretty sad
- humorus turtle (@humorousturtle) reported
@MaddenNFLDirect FIELD PASS IS NOT FIXED FOR EVERYONE Gen4 DIELD PASS IS STILL NOT WORKING @EAHelp #EAHELP #fieldpass #madden23 @EASPORTS_MUT
- R Hud (@R_HUD24) reported
@EAHelp Fix ea sports servers on ps4 too
- R Hud (@R_HUD24) reported
@PirateKingJay24 @EAHelp I cant connected to ea sports servers on ps4 says error logging in
- george hinton (@georgehinton1) reported
@EAHelp Freddie. I have had a frustrating experience with Madden 23 thus far because the game did not give me all of the 12 Rookie Premiere Tokens I earned towards Madden 23. I only received 11 of the 12 tokens I earned for M23. I have heard others had this issue. It's been over a week.
- Loochena (@Loochena1) reported
@EAHelp @OhMyStarsssssss just fix your game ********.
- Kevin Taylor (@kev29uk) reported
@EAHelp @RoryHarrison123 It says on the page theres a issue with this pack hence why i havent received mine yet,any idea when it'll be resolved?
- Jayden Woltz (@PirateKingJay24) reported
@R_HUD24 @EAHelp That I’m pretty sure is having 2 accounts logged into one EA email I had that problem in madden 21
- Realone365 (@Realone365247) reported
@EAHelp Apologize about the late response. I had some issues yesterday when the server kicked me off a few times while streaming and also the server won’t allow us to find a match in the yard when we’re trying to play against friends online.
- M🤍 (@another_morgan) reported
@EAHelp Sorry, have work. I’m not trying to submit a bunch of mess or do this & that. Multitudes of people are complaining about the same thing & nothing is being done. We just want patches to fix the game.
- john (@JackHay42765632) reported
@luca_tersigni @EAHelp @EAMaddenNFL They don’t care I’ve had the same problem for almost 3 days
- Gabriel (@demlemece) reported
@EAHelp why do you never answer on dm? Instead of sending automatic replies you can solve the problem cant you? We answer to the reply and you again give an automatic answer??
- jbeezy daboss (@JeremyHemming) reported
@MaddenNFLDirect @EAHelp @EASPORTS WHEN IS THE TRADE BLOCK GOING TO BE FIXED MY GOD ITS BEEN 5 DAYS BUT U GUYS UPDATE AND FIX YOU STORE MONEY HUNGRY NOBODY SPEND ANY MONEY ON MADDEN RETWEET FIX THE TRADE BLOCK
- Nadia Patrick (@nadyaptiwi) reported
@Peskymarrow @EAHelp send a message to #CYBERNETIC01 on Instagram they can fix issues like that. I got mine fixed some days back
- Cantthinkofaname13 (@Cantthi20097062) reported
@EAHelp I have not been able to launch Madden 23 in 24 hours. Game crashes with Xbox Error Code 0x87e50031 or Xbox Error Code 0x87e50007. Xbox Series X. Tried reinstalling, tried factory resetting Xbox, tried deleting saved data. I've tried it all. Fix the game
- Chad (@chadg321) reported
@EAHelp why can’t we log in for Madden. No matter what account or password reset we can’t log in ! There’s a lot of people with this issue too!
- Kusokorae (@Kusokorae2) reported
@EAHelp Thanks but please fix it so that i can get the player reward after spending so many flying tokens
- Cantthinkofaname13 (@Cantthi20097062) reported
@EAHelp Have not been able to launch the game in 24 hours. Game crashes with Xbox Error Code 0x87e50031 or Xbox Error Code 0x87e50007. Xbox Series X btw
- alex house (@alexdwelling) reported
@EAHelp I feel like Im actively being ignored now, yet when I get an email from EA this morning asking if I still need help. I have not been able to play *at all* and I purchased the game last week. Your team seems to be purposefully quiet regardging this issue.
- nope (@sasha18598253) reported
@EAHelp Yeah been ongoing for 4 months even longer… I don’t care what causes the glitches and how they can fix it I’m the future, they haven’t even tried to give people the right badges because they don’t care. How hard is it to give someone a badge they earned ?
- Jimmy Johansson (@ostlajvn) reported
@EAHelp Wrong problem... Its the game.
- Jayden Woltz (@PirateKingJay24) reported
@EAHelp Can you please help me my account is still having the field pass error and I can’t play online either I just got the game yesterday
